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Help Center

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Diamondback Help Center

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: trade-gothic-next, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(251, 251, 251); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Diamondback&#xAE; has a number of authorized dealers located domestically and internationally. Individual dealers have different policies and protocols for how they handle orders and shipments. If you want to know more about your order status from a dealer, you must contact that dealer. &#xA0;</span><span id="isPasted" style="color: rgb(0, 0, 0); font-family: trade-gothic-next, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(251, 251, 251); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><a href="https://diamondback-gear.myshopify.com/apps/dealer-locator/">Visit our dealer locator page for dealer contact information.</a></span></p>

Diamondback® has a number of authorized dealers located domestically and internationally. Individual dealers have different policies and protocols for how they handle orders and shipments. If you want to know more about your order status from a deale

I ordered from an authorized dealer, do you know when I will have my stuff?

Returns, Exchanges, & Warranty

How do I attach my pouches?

What tool pouches are best for me?

How do I adjust the Deluxe Suspenders for the best fit?

Are Diamondback products compatible with other brands?

I am a carpenter, what kind of system do you recommend?

I do concrete form work and build large structures like Pole Barns, what system is best for me?

I am an electrician, what kind of system do you recommend?

Do you have tool pouches and systems for left handed people?

How do I break in my pouches?

How do I keep my belt from slipping?

Can I wash my pouches?

How do I choose the correct size belt?

How do I choose the correct size 701 vest?

Product Size Guides

Product Questions

Are Diamondback products covered by a warranty or guarantee?

How do I return or exchange a product?

How do I change my order?

How long does it take for my order to ship?

Where does Diamondback ship?

How do I track my order?

Does Diamondback offer a military discount?

Are Diamondback products as durable as leather?

I ordered from an authorized dealer, do you know when I will have my stuff?Updated a year ago