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Diamondback Help Center

<div id="isPasted" style="font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif;font-size: 12px;background-color: rgb(255, 255, 255);"><p style="font-family: Inter, sans-serif;font-weight: normal;font-style: normal;font-size: 16px;line-height: 24px;margin: 18.7333px 0px;padding: 0px;vertical-align: baseline;background-color: transparent;color: rgb(15, 71, 97);text-align: left;text-indent: 0px;">International Orders&#xA0;<p style="font-family: Inter, sans-serif;font-weight: normal;font-style: normal;font-size: 16px;line-height: 24px;margin: 16px 0px;padding: 0px;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;">We ship globally to most countries and welcome our international customers. Please note:&#xA0;<ul style="list-style-type: disc;margin-left: 0px;"><li style="font-family: Inter, sans-serif;font-weight: 400;font-style: normal;font-size: 16px;line-height: 24px;margin-left: 24px;">Customs duties and import taxes are the responsibility of the customer. &#xA0;Refused deliveries will be subject to a restocking fee.&#xA0;&#xA0;</li></ul></div><div style="font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif;font-size: 12px;background-color: rgb(255, 255, 255);"><ul style="list-style-type: disc;margin-left: 0px;"><li style="font-family: Inter, sans-serif;font-weight: 400;font-style: normal;font-size: 16px;line-height: 24px;margin-left: 24px;">International transit times may vary and are not within our control.</li></ul></div>

International Orders. We ship globally to most countries and welcome our international customers. Please note:

International Shipping

Returns, Exchanges, & Warranty

How do I attach my pouches?

What tool pouches are best for me?

How do I adjust the Deluxe Suspenders for the best fit?

Are Diamondback products compatible with other brands?

Do you have tool pouches and systems for left handed people?

How do I keep my belt from slipping?

Can I wash my pouches?

How does the Diamondback Hammer Holster attach?

Is the Classic Artisan Toolbelt System comfortable for all-day use?

Can the Mini Sax be clipped to other bags?

Is the hammer holster included with the Name X Signature Belt System?

Will the hammer holster scratch surfaces?

Can the hammer holster be used on the back of the tool belt?

Will the Diamondback Hammer Holster work with any hammer?

What trades is the Chopo X Belt System best suited for?

What are the benefits of the Seven X Belt System for tradespeople?

What is the Classic Artisan Toolbelt System best used for?

What is the HypaLock Grid system?

Is the Flat Bar Holster included with the purchase of belt or vest systems?

What material is the Hi Viz 701 Vest made from?

How do I clean the Tempo Belt?

Is the 701 Vest compatible with safety and fall-harnesses?

Will the pouches damage my pants?

Where can I find the tote bag on the website?

Can the bottom of the Wingman holster be closed?

How should I wash the Hi Viz 701 Vest?

What is the exterior material of the Bossman pouch?

What features do the tool belts offer for customization?

What does 'USED' mean for the pouches?

Are slide-on pouches compatible with the Tempo Belt?

What size tape measure fits in the Eagle X Pouch?

What size tape measure fits in the Ox Pouch 2.0?

What size tape measure fits in the Miter X Pouch?

What is SquareLock technology?

What are the Cirro Deluxe Suspenders made of?

How does the 701 Vest distribute weight?

Where are your products manufactured?

How many internal tool slots does the Euro Pouch have?

What is the best fit for a 25' tape measure?

How does the DB Sax2 stand up?

What size fasteners fit best in the Mini Sax?

How strong is the magnet in the Universal Magnet Clip?

What size notepad fits inside the utility pockets?

What kind of materials fit in the DB Sax?

What are the weights of different tool belts and pouches?

Can I wear suspenders with a Diamondback belt?

Are the Cirro Deluxe Suspenders mildew resistant?

What size speed square fits in the Name X Pouch?

How many slots does the Chopo X Belt System have?

Speed Square sizes for DB pouches

Diamondback Clip-on Accessories

How do I choose the correct size belt?

How do I choose the correct size 701 vest?

How to adjust the Tempo Belt

Product Size Guides

Product Questions

Are Diamondback products covered by a warranty or guarantee?

How do I return or exchange a product?

How do I change my order?

How long does it take for my order to ship?

Where does Diamondback ship?

I ordered from an authorized dealer, do you know when I will have my stuff?

How do I track my order?

What should I do if my product is defective and within warranty?

How can I check the eligibility for product exchanges?

What are the shipping and return policies for your tool belts and pouches?

Does Diamondback offer a military discount?

Are Diamondback products as durable as leather?

Diamondbucks:  How to Redeem

Diamondback Shipping Policy

Shipping

International ShippingUpdated 5 hours ago