Instructions on how to return, exchange, or initiate the warranty process.
To request a warranty, contact [email protected]. If stitching fails or if the pouch wears out from normal use, we will replace it. If we no longer carry the item you purchased, we will replace it with an item of equal value. Our warranty does no
Visit our Return & Exchange Portal to start your return or exchange.
Email customer support at [email protected] to request changes to your order. We are unable to make changes to orders that have been processed.
Typically orders ship in 1-3 business days. You will receive a shipping confirmation email once your order ships.
We ship products worldwide. Just place your order and we’ll get it there. However, if you live outside of the US and want to avoid paying additional import duties, order through one of our authorized dealers.
Diamondback® has a number of authorized dealers located domestically and internationally. Individual dealers have different policies and protocols for how they handle orders and shipments. If you want to know more about your order status from a deale
Visit our Order Tracking Page to track your order.